Terms & Conditions

Welcome to Streiq (“we”, “our”, “us”). By accessing, browsing, or using our website [www.streiq.com] (“Site”), mobile application, or purchasing our products (“Services”), you (“user”, “customer”, “you”) agree to comply with the following Terms & Conditions. Please read these carefully before using our platform. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

If you do not agree with these Terms, you should not use this website or purchase from us. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

Disclaimers:

The statements below outline the relationship between you and the Company regarding your use of the Website:

The Website and services are provided by the Company and its suppliers, affiliates, and service providers on an "as is" basis, without implied warranties of title, merchantability, fitness for a particular purpose, or non-infringement. Use of the Website is at your own risk.

The Company, together with its associates, affiliates, and service providers, does not guarantee the accuracy, reliability, or timeliness of content, information, software, or services offered on the Website, nor that the Website will function continuously or without errors.

The Company utilizes third-party service providers for storing and processing personal information; these providers may be based outside India. The Company does not guarantee compliance with data protection laws in those jurisdictions.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

Use of Website

  • You agree to use this Site only for lawful purposes.
  • You must not attempt to interfere with or disrupt the operation of the Site, including hacking, introducing viruses, or scraping content.
  • Unauthorized commercial use of our content, trademarks, or images is strictly prohibited.    
  • The content and materials on our website, including images, text, logos, and trademarks, are protected by intellectual property laws. You may not use, reproduce, or distribute these materials without our explicit permission.

Products & Availability

  • All products listed are subject to availability. We reserve the right to modify, discontinue, or replace any product without prior notice.  
  • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
  • We make every effort to display products accurately, but slight variations in color, fit, or finish may occur due to screen settings, photography, or manufacturing differences.    
  • Product prices, descriptions, and availability are subject to change at any time.

Membership Eligibility

Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Minors are not eligible to use the Website, and Company reserves the right to terminate your membership if found otherwise.
Your Account and Registration Obligations
If you are a Registered User, you are responsible for maintaining the confidentiality of your User ID and Password and for all activities that occur under your account.

Pricing & Payments

  • All prices are displayed in INR (₹) for domestic orders; international orders may reflect pricing in other currencies.    
  • Payments must be made in full at the time of order. International orders are strictly prepaid.
  • We use third-party payment gateways  for secure processing. We do not store your complete card details.
  • Prices may change without prior notice. In case of errors in pricing, we reserve the right to cancel orders before shipment, to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  • We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Shipping & Delivery

  • Domestic orders are shipped within the timelines mentioned on the Site. International delivery timelines vary by destination.
  • Shipping charges (if any) are displayed at checkout.
  • Delivery dates are estimates and may vary due to courier delays, customs clearance, or unforeseen events.
  • For international orders, the customer is responsible for customs duties, taxes, or import charges.

Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Only unused, unworn items with original tags and packaging are eligible for return/exchange within the specified timeline.

Intellectual Property

  • All content, including text, images, graphics, product photos, designs, and logos, are the exclusive property of Streiq (Mallika Verma).    
  • No part of this website may be copied, reproduced, distributed, or used without written permission

Limitation of Liability

  • To the maximum extent permitted by law, Streiq is not liable for any indirect, incidental, or consequential damages resulting from use of the Site, delayed delivery, product usage, or third-party services.
  • Our liability is limited to the value of the product purchased.

Warranties & Disclaimers

  • All products are provided “as is” without warranties.    
  • We do not guarantee that the Site will be uninterrupted, error-free, or free from harmful components.

Indemnification

You agree to indemnify and hold harmless Streiq, its proprietor, employees, and service providers from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.    
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Noida, Uttar Pradesh.

Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective once posted on this page. Continued use of the Site after such changes constitutes acceptance.

Contact Information

For any queries regarding these Terms, please contact us:

Email: customersupport@streiq.com
Address: Ground Floor, SB37, Sector 117, Noida, Uttar Pradesh – 201307